Attend as many times as you want!
No Contract – Cancel Anytime.
3X/ WEEK MEMBERSHIP
12 SESSIONS PER MONTH
No Contract – Cancel Anytime!
8 SESSIONS PER MONTH.
No Contract! Cancel Anytime!
How long are classes?
Each class is 60 minutes long (unless otherwise stated)
Are your classes suitable for beginners/ those with injuries?
Yes! We cater to beginners and those with injuries. Our instructors will provide you with modifications when/if necessary. We encourage all newbies to eat something light before coming in and to pace themselves during our workouts.
Should I eat before coming to workout?
Yes – kindly please eat something light like a piece of fruit (banana) or a small bowl of oatmeal 45 minutes to an hour before attending our classes.
Are men allowed?
We are a women’s fitness studio. Most of classes are women only. Co-ed classes will be indicated on the schedule.
Do you offer a free trial?
Yes! You can redeem a free week pass here. Please note this pass expires in 14 days if not used.
Can you put your membership on hold?
Yes! You can put your membership if you are expecting to be away from classes for one week or longer for up to 30 days at a time. Simply send us an email via email@example.com to put your account on hold.
Can I upgrade/downgrade my membership?
Yes – you can upgrade to more classes or downgrade to less classes at any time. Simply email us to make the change!
What is your refund & cancellation policy?
All memberships are fully refundable within 10 days of purchase date. We do not offer refunds past that. All monthly memberships can be cancelled with 30 days notice.
I used to be an Hourglass member - is my membership still valid?
If you have a current membership purchased in the past year and time left on that membership, your membership is still valid. Please do email us to reactivate your old membership via firstname.lastname@example.org
Do you offer a 3 month challenge?
Yes – we run a 3 month challenge called the Glow Up challenge. You can join for FREE as long as you have current membership with us.
Can I book a tour/consult?
We unfortunately do not do in person tour/consults. We suggest coming in for a free trial instead to check out our studio and experience our classes.